Service Plans
Which Service Plan Do I Need?
Ocean Care Service Plans provide peace of mind when unanticipated events occur. The plans offer coverage above the limited warranty and cover accidental damage to your spectrometer. Additionally, you will receive either discounted or FREE calibrations, and a guaranteed 5-day turnaround time from when we receive your spectrometer.
Ocean Care
Minimize downtime with 5-day turns on service.
Pay a FIXED COST for all calibrations and repairs.
Protect your investment from accidental
damage in the lab.
Ocean Care Plus
Minimize downtime with 5-day turns on service.
FREE calibrations and repairs.
Protect your investment from accidental
damage in the lab.
I’ll Take My Chances
The limited warranty fulfills my needs.
I am very patient and do not
need expedited service.
I’m very lucky with technology always working for me.
Product Comparison
Ocean Care |
Ocean Care Plus |
|
| Extended Repair Coverage | Accidental damage 5-day turnaround | Accidental damage 5-day turnaround with calibration |
| Software Upgrades | Included | Included |
| Live Tech Support | Included | Included |
| Calibrations | 1 per year at discounted rate*
$150 – Flame, USB, HR, HDX, FX |
FREE (1 per year)* |
| Accidental Damage | 1 per year at discounted rate*
$150 – Flame, USB, HR, HDX, FX |
FREE (1 per year)* |
| Sampling Accessories manufactured by Ocean Optics, excluding light sources | up to 10% off | up to 20% off |
*Cost reverts to standard pricing thereafter.